FAQ's
How does CareCerts help Managers and Administrators?
CareCerts helps you run your Home Care Agency with a Proven Compliance System for staff training. It is built on Colorado regulatory requirements and aligned with real CDPHE deficiencies. CareCerts is designed for Administrators and Managers who are responsible for training staff before assignment, documented compliance, so they pass survey with easy-to-access proof--for all staff or individual staff.
Are the Colorado non-medical training requirements included?
Yes. CareCerts programs are built directly from Colorado licensure regulations (6 CCR 1011-1, Chapter 26) and CareCerts training structure reflects core licensure requirements, including On-the-Job training structure — Duties and responsibilities, Reporting requirements (incidents, change in condition), Documentation expectations, Infection control, Emergency procedures, Communication and supervision, Competency validation (IADLs and ADLs).
For agencies providing HCBS services, Training topics and structure are designed to support alignment with service expectations, including Role-based task performance, Ongoing training expectations and Supervisory oversight.
What if my agency has a mix of Homemakers, PCWs, and Skilled staff?
That’s exactly what CareCerts was designed for. One subscription covers all staff roles — Homemaker and personal care topics are included in subscriptions; Agencies easily may add their own training materials for all staff, part of your staff or select team members to complete.
We are new to home care and and need personal care staff training. Why should we choose CareCerts?
CareCerts is not generic training. Administrators and Managers are responsible and with CareCerts you train Staff using state-defined, role-based, regulation-aligned training.
CareCerts provides much of your compliance system for Personnel -- a huge part of home care operations. CareCerts is built on real regulations -- Colorado Chapter 26, and Chapter 2 with CDPHE rule intent -- clarity, implementation, and reduced burden for managers and administrators. CHC built CareCerts using real deficiencies and design to prevent citations for lack of Personnel documentation. We know what Surveyors expect to see at Survey..